Frequently asked questions

Are you curious about something? Do you have some kind of problem with our products?

Please feel free to contact us, our customer service center is working for you 24/7.

Yes, it's necessary to log into your ISAS shop account to shop. Shopping as a logged-in user is fast & convenient and also provides extra security. You'll have access to a personalised shopping experience including recommendations and quicker check-out.
Yes, there is a filter available through which you can shop only for items with the ISAS shop.
An e-mail & SMS will be sent once you've successfully placed your order. You can track your orders from the 'My Orders' section on your ISAS shop account.